Policies

Ordering Information

Minimum order is $10.00. We also accept orders by phone or fax.
Phone:805-218-6106
Fax: 805-435-1941
If you are interested in larger quantities than shown on our web site, we will be happy to quote price breaks commensurate with the volume ordered. We can also help you in regard to custom-sized equipment or bank-related supplies not shown. Feel free to contact us with any question about our products.
E-mail: [email protected]
U.S. Bank Supply
9452 Telephone Rd.
Ventura, CA 93004

Methods of Payment

U.S. Bank Supply accepts Visa, MasterCard, Discover, American Express, Paypal and payment by check. If you have an open account, payment is due 30 days from invoice date. Most banks and other financial institutions qualify for open account status upon request. Other business requests for open account status are handled on a case by case basis.

Privacy Policy

 U.S. Bank Supply will keep all customer information necessary to process an order in strictest confidence. Your information will not be shared with any other organizations for commercial purposes. We may, however, use your contact information to notify you of special offers or new products. If you have any questions regarding this policy, please contact us.

Substitution and Change Policy

 U.S. Bank Supply, may, from time to time, in the event of availability issues and design changes, substitute items of comparable quality.  Website offered products change periodically and might not be exact matches for those pictured. 

Refund and Return Policy

Authorization must be received from U.S. Bank Supply before returning any merchandise. Products that have not been damaged in transit must be returned prepaid. U.S. Bank Supply must be notified within five (5) business days if any part of a shipment is received in damaged condition in order to process for replacement. Custom-made products cannot be returned. All of our sewn bags are made to order and are not returnable.

Shipping Policy

All shipping charges are prepaid and disclosed on the invoice. U.S. Bank Supply has a minimum shipping charge of $6.00 on all orders. U.S. Bank Supply must be notified of any shipping discrepancies within 30 days of receipt. All orders are shipped F.O.B. factory warehouse.